Maintenance guide
iPetDesign Care Guide
Thank you for choosing iPetDesign products! We are committed to providing you with high-quality customized products and hope you have the best experience in using them. Below are our product care guidelines to help you understand how to properly care for and use your product.
1. Product quality assurance
We guarantee that all products will conform to order specifications when dispatched and will be free from manufacturing defects under reasonable use. If you find any defects after receiving the product, please contact us immediately and we will provide a replacement or refund on a case-by-case basis.
2. Maintenance guide
To ensure your product remains in good condition for the long term, follow these care recommendations:
- T-Shirt and Fabric Products: Please hand or machine wash in cold water and mild detergent recommended. Avoid bleach and vigorous dehydration. Please avoid direct sunlight when drying to prevent the pattern from fading.
- Cups and ceramic products: It is recommended to wash by hand and avoid using cleaning tools such as wire brushes that may scratch the surface. If using a dishwasher, select gentle mode and avoid high drying temperatures.
- Phone case: Please use a soft cloth to gently wipe clean. Avoid contact with sharp objects to avoid scratching the surface.
- Canvas bags and other printed products: It is recommended to wash with gentle hands and avoid using strong detergents and brushing to avoid affecting the printing quality.
3. Limitation of Liability
To the extent permitted by law, we are not responsible for any loss caused by improper use or maintenance of the product or failure to follow maintenance instructions.